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Hau'oli Club

PRIVACY POLICY

Privacy Policy

Well-Being Tourism Co., Ltd. (“the Company”, “we”, “us”, or “our”) is committed to protecting personal information and ensuring that customers can use our services safely and with peace of mind. We handle personal information in accordance with the following policy.

  1. Acquisition of Personal Information
    We acquire personal information by lawful and fair means only to the extent necessary for providing our services. We may collect information such as name, address, phone number, and email address when customers make inquiries, register for membership, request materials, apply for campaigns, or participate in promotions.

  2. Purpose of Use
    We use acquired personal information for the following purposes: service operation and delivery of membership benefits, events, and related activities; responding to inquiries and consultations; providing important notices to members; conducting surveys and analysis for service improvement and development of new services; responding to disclosure requests based on laws or from administrative authorities.

  3. Management of Personal Information
    We strive to maintain personal information accurately and up-to-date. We implement appropriate security measures to prevent unauthorized access, leakage, loss, falsification, or alteration.

  4. Provision to Third Parties
    We do not provide personal information to third parties without consent except as required by law.

  5. Outsourcing
    When outsourcing personal information handling for business operations, we supervise vendors to ensure appropriate safety management.

  6. Disclosure, Correction, Suspension, and Deletion
    Upon request from customers regarding disclosure, correction, suspension, or deletion of personal information, we verify identity and respond promptly within reasonable scope and legal compliance.

  7. Cookie and Access Analytics
    Our website may use cookies and analytics tools to improve services and understand usage. These tools do not collect personally identifiable information. Cookies can be disabled through browser settings.

  8. Compliance and Review
    We comply with applicable laws and regulations and review this policy for ongoing improvement.

  9. Contact for Inquiries
    For questions regarding this policy, please contact:
    Well-Being Tourism Co., Ltd.
    E-mail:

  10. Date of Establishment
    Establish

Important Notice (Please Read Carefully)

Key Terms and Conditions for the Subscription-Based, Members-Only Resort Community Service

※This section outlines the service terms, conditions, and disclaimers, separate from the Privacy Policy. By using this service, you agree to the following terms.

I. Service Scope and Membership Fees

Costs Not Included in Membership Fees:
Membership fees cover community access rights, information services, and eligibility for selected facility or event participation. Fees do not include transportation to destinations, food and beverage charges within facilities, or personal expenses such as travel insurance and souvenirs.

Minimum Subscription Period and Cancellation:
Some subscription plans may include a minimum commitment period. Cancellation within this period may result in a penalty fee as defined by the Company.

To withdraw or cancel membership, members must complete the required procedure and submit a request by the designated deadline. Requests submitted after the deadline may resul

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